SHIPPING TERMS

Order Processing

Orders are processed Mon-Fri 8am-5pm Pacific Standard Time. 

Orders placed after 9:00 AM PST are not guaranteed to ship that same day. 

All Next Day Air orders placed after 9:00 AM PST will go out the following business day.

Orders placed before 9:00 AM PST with FedEx Next Day delivery will arrive the following business day.

Orders are generally not processed after 2pm Pacific Time and in no case after 5pm PST, orders received after those times will normally be processed the following business day.

Shipping

Free Shipping applies to US orders only, excluding PO Boxes shipped with USPS at this time. 

SOG does not ship on weekends. Make sure you place your order accordingly.

Engraving an item can add two to three days to your shipping times. Plan ahead if you want to engrave one of your items.

Shipments to Canada may be delayed at the Border. This is beyond the control of either SOG or FedEx, and as such we do not guarantee arrival of expedited orders within any specified time period, nor are we responsible for delays caused by weather. 

International shipments, including Canada, may have additional duties or fees for which SOG is not responsible. If the customer refuses to pay these associated import fees, the shipment will be abandoned and not refunded. 

Shipping Terms