If for any reason you are not satisfied with your knife or tool, you may return it within 14 calendar days for a store credit less the initial freight or a refund less the freight and a 15% re-stocking fee.
Please call for return instructions and for return authorization. Please write the provided number(s) on the outside of the package.
Please notify us as soon as possible if you wish to cancel your order. We will confirm a cancellation with a confirmation number. Please note we are unable to cancel any order that has shipped.
Custom orders are non-cancelable. Please call +1-(888)405-6433 if you have any questions about your order.
If you refuse delivery, you will have store credit less the initial freight once the item is delivered at our location.